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Capabilities

Built around the systems you already have.

Websites, integrations, registration, learning, payments, custom software and the hosting under it all, for nonprofits, associations and businesses. Start with the one that’s slowing you down most, and grow from there.

Systems Integration & Automation

Your systems, finally talking to each other.

Most organizations run six to twelve software tools, bought at different times for different reasons, and a person fills the gaps by re-typing the same information from one to the next. We connect the systems you already pay for, so your website, membership, donor, event, learning and accounting records share one set of data. Members get one login, reports and dashboards pull from everything at once, and the monthly exports and spreadsheets become jobs that run overnight. We start with the one process someone is doing by hand every month, prove the time it gives back, and grow from there.

Platforms and tools

AMS platforms such as iMIS, YourMembership, MemberClicks, Wild Apricot, GrowthZone and Novi AMS; donor CRM, accounting, email, webinar and payment tools; WordPress; single sign-on (OAuth 2.0); REST APIs and data feeds for reports and dashboards; Google Analytics and Tag Manager. Replaces legacy FileMaker Pro, Access and shared spreadsheets.

Client examples

Statewide Community Mental Health Association: Board Manager replaced a FileMaker database and its dedicated server, and sends board changes to the AMS automatically.

Michigan Assisted Living Association: dues, renewals and email lists automated.

Conference & Event Registration

Registration that runs itself.

From a one-day workshop to a multi-day, multi-track conference, we build registration around how your event actually works: member pricing, add-on sessions and dinners, group sign-ups, sponsors and exhibitors. On site, attendees check in with a QR code, sessions and credits are tracked automatically, and certificates can be in hand before people head home. Going virtual or hybrid? We bring your sessions online with live streaming, Q&A and polls. You get clear reports on attendance, revenue and sponsors, and a team that knows your event by name.

Platforms and tools

Standard payment gateways (any merchant provider, no per-registration fees); Zoom, GoToWebinar and GoToMeeting; QR scanning and badge printing; your AMS.

Client examples

Open Door Outreach Center: a donation and event system sized for a small team.

Extracorporeal Life Support Organization: event registration and a publications store.

eLearning & Course Platform Migration

One place to learn, one login to get there.

We work with whatever learning platform fits you best, from a WordPress-based LMS to a full enterprise system. If your courses are spread across systems, or stuck in one that’s hard to update, we review what you have, agree on a plan with you, and move every course into a single platform with single sign-on. Courses are built from lessons, quizzes and assignments, released on a schedule or by membership level, and offered live, on demand or in person. Members can buy courses, bundles and group seats for their teams, and group leaders track their own people’s progress. Credit tracking for CEU, CME, CLE and CPE, automatic certificates, transcripts and progress reports come built in, so your staff spend their time on content, not spreadsheets. And because we support SCORM, the common standard for packaging online courses, your courses can move with you to a new platform without being rebuilt.

Platforms and tools

Any LMS. Recent work includes LearnDash (WordPress) and Docebo (enterprise). Also SCORM courses, single sign-on, Zoom and webinar tools, digital badges and accreditation reporting.

Client examples

Michigan Assisted Living Association: two eLearning systems and separate logins brought into one learning system with one login.

Extracorporeal Life Support Organization: an LMS connected to the member platform through single sign-on.

Custom Certificate & Survey Workflows

Credit where it’s due, automatically.

We build certificate and survey workflows around your rules. A certificate or digital badge goes out the moment someone attends, passes the quiz or completes the evaluation, designed to your brand with the right credits on it. Recipients share it to LinkedIn in one click or download a print-ready PDF, and anyone can confirm it’s real through its own verification link or QR code. Attendance can be verified with participation codes, time tracking or polling questions, surveys capture feedback while it’s fresh, and you can see how often credentials are viewed and shared. The same approach powers online applications and reviews, from certifications to awards and committee seats, with every result saved to the member’s record.

Platforms and tools

Digital credential platforms such as Sertifier, a partner IGD has worked with; certificates issued automatically from your LMS, AMS or event system; online forms and review workflows.

Client examples

Extracorporeal Life Support Organization: Center Certification applications, the Award of Excellence application and review, and online committee applications.

Michigan Assisted Living Association: certificates delivered automatically.

Website Development & Design

Websites that work as hard as you do.

We design and build mobile-friendly, accessible websites that tell your story clearly and turn visitors into members, donors and customers. Every project follows the same ten steps, from discovery and design to launch and the marketing that brings in leads. We train your team to make updates themselves, and you always own your website.

Our ten steps
  1. Discovery
  2. Design
  3. Tech setup
  4. Initial development
  5. Final development
  6. Quality assurance
  7. Tech cleanup
  8. Training & sign-off
  9. Ready to launch
  10. Web marketing & lead generation
Platforms and tools

WordPress and Bricks; Drupal, for new sites when you prefer it and for the Drupal sites we already support; accessibility built in.

Client examples

Extracorporeal Life Support Organization: the 2012 website redesign that started a 14-year partnership.

Michigan Assisted Living Association: a website secured, stabilized and rebuilt.

Payment Integration

Get paid without the busywork.

We connect secure online payments to your website and the systems behind it: online stores and downloads, memberships and dues, donations and event registrations. Recurring billing with cards and ACH on file, automatic retries for failed payments, renewal reminders, invoices, and member or promo pricing all run on their own. Because we use standard payment gateways, you choose your merchant provider and your rate.

Platforms and tools

PCI-compliant payment gateways such as Stripe, Authorize.net and PayPal; your AMS, accounting or eCommerce system.

Client examples

Open Door Outreach Center: no per-user fees, and any merchant provider.

Michigan Assisted Living Association: dues calculated and charged automatically.

Extracorporeal Life Support Organization: online joins, renewals and invoicing.

Custom Application & Web Programming

Software built around how you work.

When off-the-shelf software can’t do the job, we build web applications that fit your workflow exactly, or take over and improve the ones you already have. We work from a defined spec or a prioritized punch list, using Agile (Scrum or Kanban), and scale the team to the project, however small or large. Aging databases like FileMaker Pro and Access move to the web without losing your data or the way you work.

Platforms and tools

PHP and Laravel; JavaScript frameworks such as React, Vue and Astro; HTML5 and CSS3; MySQL and Microsoft SQL Server; ASP.NET; WordPress and Drupal.

Client examples

Statewide Community Mental Health Association: Board Manager, a web application that replaced a FileMaker database.

Vermont Free & Referral Clinics: a secure patient database built around how each clinic works.

Extracorporeal Life Support Organization: the registry IGD launched and supports, now nearly 290,000 ECMO cases with real-time reports.

AI-Enabled Solutions

Smart automation, when it helps.

AI is never the starting point and never required. On any project, we can add it where it saves your team real time: sorting and routing form submissions, pulling key details from uploaded documents, drafting first-pass replies, reminders and reports for staff to review, summarizing applications for reviewers, cleaning up duplicate records, and adding captions and transcripts to course videos. A person always makes the final call, and we set it up so your data stays protected and in your hands. We’ll tell you plainly where AI will pay off and where it won’t.

Platforms and tools

Established AI services, connected securely to the systems you already use (website, AMS, LMS, CRM and email).

Hosting & Support

Hosting you never have to think about.

Your site runs on a plan sized to your needs, with round-the-clock security monitoring and patching, daily tested backups, and a replicated disaster-recovery server more than 300 miles away that can take over in under an hour. We also set up and support professional email on Microsoft 365, including encrypted email. When you need help, you reach people who know your site by name.

Get support
Platforms and tools

IGD-managed hosting and disaster-recovery servers; SSL certificates; Microsoft 365 (Exchange Online and Business Standard).

Client example

Extracorporeal Life Support Organization: a security program run with their virtual CISO.

Let’s talk about what’s slowing you down.

Discovery call · Step 1 of 3

First, who are you?

Real people, real nouns. We’ll keep this short.

Discovery call · Step 2 of 3

What’s in your stack?

Pick everything you run. We know all of these.

Discovery call · Step 3 of 3

What’s actually broken?

The thing you wish was fixed. Plain English is great.